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CLAIM Management

In order to be able to process your complaint as quickly and efficiently as possible, we ask you to fill in the fields below.
Describe your problem as best as you can in the space provided.
Upload photos of the defective product and be sure to send a photo of the proof of purchase.

This platform also helps us to continuously improve our products. So the more information we get from you, the better our running gear will be in future.
Thank you for your time and your help.

"*" indicates required fields

Street Adress
ZIP / Postal Code
City
State / Province / Region
Country
Product size*
On which shoe was the crampon worn?*
What did you do with your product?*
How often did you use your product?*
Please be sure to upload the following photos: – Shoe claw mounted on the shoe – Detail of the defect – Whole shoe claw (with focus on the defect)
Drop files here or
Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 64 MB, Max. files: 4.

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